Local support - Northumberland County Council



If you feel that you need urgent support don’t feel alone, please reach out, there are several options to support your Mental Wellbeing for immediate support and advice:

The Mental Health teams within our region offer Crisis Support lines offering 24/7 support. For those living within Cumbria, Northumberland, North Tyneside, Newcastle, Gateshead, South Tyneside & Sunderland call - 0303 123 1146. For those living within County Durham & Tees Valley call - 0800 051 6171

Alternatively contact your GP for advice and information or the Samaritans phone line operating 24/7 on 116 123

Self help and apps
Local Support
Northumbria Healthcare
Local Support
Northumberland County Council
Mindfulness exercises

Local Support - Northumberland County Council staff


Personal counselling helpline

For anyone who is struggling with their mental health the personal counselling helpline on 0117 9342121 is available, this is completely confidential and can offer telephone based counselling and further advice.



The Chaplaincy service is offering confidential friendly listening ear on 01670 517716, 07749866402 or email chaplains@outlook.com

Other support available for you


If someone is at immediate risk of suicide or injury through self-harm, treat it as an emergency and call 999.

Below is a list of numbers you can call for support:

  • Samaritans - 116123

  • CALM - 0800 585858

  • North Tyneside Talking Therapies - 0191 295 2775

  • Northumberland Talking Therapies - 0300 303 0700

  • Mind National - 0800 132 737

  • NHS Mental Health Hotline - 7am and 11pm every day (text service will be 24/7) - 0300 131 700

The Bereavement Support Line by Hospice UK is free to access from 8am to 8pm, 7 days a week. They are there to support with bereavement and wellbeing issues relating to loss experienced through your work. Call 0300 303 4434


Project 5 provides free 1-2-1 confidential support sessions for NHS staff. They link you to a health professional with the skills to assist. Simply create an account here


Duty to Care provide fee online sessions to improve and sustain mental health and wellbeing. This includes support from CBT therapists, psychotherapists, mindfulness teachers, breath work experts, nutrition coaches. Register as an NHS workers here to receive your password to log in and access support.

Frontline19 is a free and confidential psychological support service. The service matches you to a fully qualified professional who provides sessions to match your needs, either 20 minute debriefs or ongoing weekly support. Register here.

North East and North Cumbria ICS staff support and wellbeing hub


This hub offers health and social care staff across the North East and North Cumbria an opportunity to access mental health support, such as;

  • Someone to listen, support and advise you

  • Reviewing the local support offer and finding the right service for you

  • Access to experienced therapists and evidence-based treatment

  • Group and individual support


The confidential helpline is open seven days a week from 7am-9pm on 0191 223 2030